Manage Orders, Track Garments, and Accept Payments

Built for dry cleaners and laundromats, Drop28 helps you manage orders, track garments, communicate with customers, and accept payments through one simple platform tailored to your business.

Current issues

The Old Way Vs. The Drop28 Way

Most systems make your business adapt to them. Drop28 adapts to the way you work, giving you the flexibility to streamline operations without changing your workflow.

Before

What Slows You Down

Paper Tickets & Manual Tracking

Handwritten tickets create confusion, delays, and mistakes.

Unclear Order Status

Staff cannot quickly see what is new, ready, paid, or in progress.

Constant Customer Calls

Customers keep calling to ask if their order is ready.

Disconnected Payments

Orders and payments are handled in separate places.

No Way to Win Back Customers

Inactive customers are easy to miss without a simple way to follow up.

One-Size-Fits-All Software

Generic systems do not match how your business actually runs.

After

How Drop28 Helps

Digital Order Management

Create and manage orders from one simple dashboard.

Garment Tracking

Track garments, statuses, tags, and order details clearly.

Customer Notifications

Keep customers updated without extra phone calls.

Integrated Payments

Accept payments and keep order activity connected.

Marketing & Retention Tools

Send targeted offers to customers absent for 60+ days.

Tailored to Your Business

Built to fit the way your dry cleaner or laundromat operates.

What We Offer

A Complete Drop-Off to Pickup Platform

Order Management

Track every order from drop-off to pickup with real time status updates.

Garment Tracking

Store garment details, notes, and statuses for perfect accuracy.

Customer Communication

Send SMS and email updates for order ready, reminders, and promotions.

Payments & Checkout

Secure, connected payments with multiple methods and fast checkout.

Marketing Panel

Run campaigns and win back inactive customers with 60 day automation.

Business Dashboard

Monitor daily activity, revenue, top services, and staff performance in real time.

OPERATIONS MADE SIMPLE

One System Tailored To Your Daily Operations

Drop28 helps dry cleaners manage orders, track garments, communicate with customers, handle pickup workflows, and accept payments from one platform.

Contact Drop28

Get The Right Help For Your Business

Whether you’re exploring Drop28, need technical support, or have questions about your account, our team is here to help every step of the way.

Book a Demo

Walk through Drop28 and see how it can fit your dry cleaning workflow.

Talk to Sales

Ask about pricing, features, and the best setup for your business.

Get Support

Need help with devices, printing, payments, or your account?

Support that's here for you

Real People. Real Answers. When you need them

Book a time

Schedule a demo that works for you.

We'll guide you

Get the right info from the right person.

GENERAL QUESTIONS

Frequently Asked Questions

Drop28 is an all-in-one operations and payment platform built specifically for dry cleaners and laundromats. It helps you manage orders, garment tracking, customer communication, invoicing, monthly billing, payments, reporting, and daily operations—all from one easy-to-use system.

Drop28 is designed for dry cleaners and laundromats of all sizes, whether you operate a single location or multiple stores. The platform is built around how these businesses actually operate, helping simplify daily workflows and improve efficiency.

Yes. Our team works with you throughout the transition to make the switch as smooth as possible. We'll help with setup, training, and configuration so your business can get up and running with minimal disruption.

Yes. Drop28 includes integrated payment processing, allowing you to securely accept card payments while keeping every transaction connected to the corresponding customer order.

Yes. Drop28 includes built-in invoicing and monthly billing tools, making it easy to manage commercial accounts, recurring customers, and businesses while keeping payment records organized.

Every order is tracked from check-in to pickup. Staff can quickly view garment details, order status, payment status, notes, and pickup information from one centralized system.

Yes. Drop28 sends automated customer notifications throughout the order process, helping reduce unnecessary phone calls while keeping customers informed every step of the way.

Yes. Drop28 includes marketing tools that allow you to reach customers who haven't visited in over 60 days with targeted campaigns designed to encourage repeat business.

Absolutely. Every business operates differently. When possible, we work with our customers to customize workflows and features that better fit their day-to-day operations.

Simply schedule a demo with our team. We'll walk you through the platform, answer your questions, and help determine which Drop28 plan is the best fit for your business.