Built for dry cleaners and laundromats, Drop28 helps you manage orders, track garments, communicate with customers, and accept payments through one simple platform tailored to your business.
Current issues
Most systems make your business adapt to them. Drop28 adapts to the way you work, giving you the flexibility to streamline operations without changing your workflow.
Handwritten tickets create confusion, delays, and mistakes.
Staff cannot quickly see what is new, ready, paid, or in progress.
Customers keep calling to ask if their order is ready.
Orders and payments are handled in separate places.
Inactive customers are easy to miss without a simple way to follow up.
Generic systems do not match how your business actually runs.
Create and manage orders from one simple dashboard.
Track garments, statuses, tags, and order details clearly.
Keep customers updated without extra phone calls.
Accept payments and keep order activity connected.
Send targeted offers to customers absent for 60+ days.
Built to fit the way your dry cleaner or laundromat operates.
What We Offer
Track every order from drop-off to pickup with real time status updates.
Store garment details, notes, and statuses for perfect accuracy.
Send SMS and email updates for order ready, reminders, and promotions.
Secure, connected payments with multiple methods and fast checkout.
Run campaigns and win back inactive customers with 60 day automation.
Monitor daily activity, revenue, top services, and staff performance in real time.
OPERATIONS MADE SIMPLE
Drop28 helps dry cleaners manage orders, track garments, communicate with customers, handle pickup workflows, and accept payments from one platform.
Contact Drop28
Whether you’re exploring Drop28, need technical support, or have questions about your account, our team is here to help every step of the way.
Real People. Real Answers. When you need them
Schedule a demo that works for you.
Get the right info from the right person.
Drop28 is an all-in-one operations and payment platform built specifically for dry cleaners and laundromats. It helps you manage orders, garment tracking, customer communication, invoicing, monthly billing, payments, reporting, and daily operations—all from one easy-to-use system.
Drop28 is designed for dry cleaners and laundromats of all sizes, whether you operate a single location or multiple stores. The platform is built around how these businesses actually operate, helping simplify daily workflows and improve efficiency.
Yes. Our team works with you throughout the transition to make the switch as smooth as possible. We'll help with setup, training, and configuration so your business can get up and running with minimal disruption.
Yes. Drop28 includes integrated payment processing, allowing you to securely accept card payments while keeping every transaction connected to the corresponding customer order.
Yes. Drop28 includes built-in invoicing and monthly billing tools, making it easy to manage commercial accounts, recurring customers, and businesses while keeping payment records organized.
Every order is tracked from check-in to pickup. Staff can quickly view garment details, order status, payment status, notes, and pickup information from one centralized system.
Yes. Drop28 sends automated customer notifications throughout the order process, helping reduce unnecessary phone calls while keeping customers informed every step of the way.
Yes. Drop28 includes marketing tools that allow you to reach customers who haven't visited in over 60 days with targeted campaigns designed to encourage repeat business.
Absolutely. Every business operates differently. When possible, we work with our customers to customize workflows and features that better fit their day-to-day operations.
Simply schedule a demo with our team. We'll walk you through the platform, answer your questions, and help determine which Drop28 plan is the best fit for your business.