Last Updated: July 2026
These Terms of Service (“Terms”) are a legally binding agreement between you and Drop28 (“Drop28,” “we,” “us,” or “our”) and govern your access to and use of our website, software platform, applications, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
You must be at least 18 years of age and legally capable of entering into a binding agreement to use the Services.
If you use the Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that business or entity to these Terms.
Drop28 provides a cloud-based business management platform designed for dry cleaners, laundromats, alterations businesses, and similar service businesses.
Our Services may include, but are not limited to:
Point of Sale (POS)
Order Management
Customer Management
Garment Tracking
Payment Processing Integrations
Customer Communications
Reporting & Analytics
Invoicing & Billing
Business Management Tools
Additional features made available from time to time
Some features may require a paid subscription or additional third-party services.
You agree not to:
Use the Services for any unlawful, fraudulent, or unauthorized purpose;
Violate any applicable law or regulation;
Attempt to gain unauthorized access to the Services or our systems;
Upload viruses, malware, or malicious code;
Interfere with the security or operation of the Services;
Copy, modify, distribute, or reverse engineer any portion of the Services except where permitted by law;
Use the Services in a manner that could damage, disable, or impair the platform or other users.
Certain Services require a paid subscription.
By subscribing, you agree to pay all applicable subscription fees and any additional charges associated with your selected plan.
Subscription fees are billed according to your selected billing cycle.
Failure to pay applicable fees may result in suspension or termination of your account.
Drop28 may integrate with third-party payment processors to facilitate payment transactions.
Payment processing services are provided by those third-party providers and remain subject to their own agreements, terms, and privacy policies.
Drop28 is not responsible for the performance, availability, or actions of any third-party payment provider.
Businesses using Drop28 retain ownership of all customer information, order information, and other data entered into the platform.
By using the Services, you grant Drop28 a limited license to process, store, transmit, and display such information solely for the purpose of providing the Services.
The Services, including all software, source code, designs, graphics, logos, trademarks, content, and documentation, are owned by Drop28 or its licensors and are protected by applicable intellectual property laws.
Drop28 grants you a limited, non-exclusive, non-transferable, revocable license to use the Services solely for your internal business operations.
All rights not expressly granted are reserved.
The Services may contain integrations with or links to third-party products, services, or websites.
Drop28 does not control and is not responsible for any third-party products or services.
Your use of third-party services is governed solely by their respective terms and policies.
The Services are provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, Drop28 disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted availability.
We do not guarantee that the Services will always operate without interruption, error, or security vulnerabilities.
To the fullest extent permitted by law, Drop28 shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill arising out of or relating to the use of the Services.
Our total liability for any claim arising from or relating to these Terms shall not exceed the amount paid by you to Drop28 during the twelve (12) months preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless Drop28, its affiliates, officers, employees, contractors, and partners from any claims, damages, liabilities, costs, or expenses arising out of:
Your use of the Services;
Your violation of these Terms;
Your violation of any law or regulation;
Your infringement of the rights of another person or entity.
We may suspend or terminate your access to the Services at any time if:
You violate these Terms;
You fail to pay applicable fees;
Your use creates security or legal risks;
We are required to do so by law.
Termination does not relieve you of any outstanding payment obligations.
These Terms shall be governed by and interpreted under the laws of the State of Michigan, without regard to conflict of law principles.
Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located within the State of Michigan.
We may update these Terms from time to time.
Updated versions will be posted on this page with a revised Last Updated date.
Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
If you have any questions regarding these Terms of Service, please contact us.
Website: www.drop28.com
Email: legal@drop28.com
